建議您在手機被偷後與系統業者聯絡,以便暫停服務,避免產生任何不必要的費用。請注意,一旦您暫停服務,就無法尋找、鎖定您的手機,也無法讓手機呼救或清除所有資料,除非小偷使用 WiFi 網路。
我們收集了常見手機服務業者的名冊,以及業者官方網站和手機遺失或遭竊時的處理說明連結。如果您的系統業者不在這個名單內,還是可以隨時上網搜尋他們的網站,找出業者的客服聯絡方式。
- T-Mobile:http://support.t-mobile.com/docs/DOC-1211
- Sprint:http://support.sprint.com/support/article/report_that_your_device_is_lost_or_stolen/case-ba416758-20090629-143222
- Verizon:http://www.verizonwireless.com/wcms/consumer/videogallery/account-videos/how-to-suspend-or-reconnect-service.html
- AT&T:http://www.att.com/esupport/article.jsp?sid=KB63935&cv=820#fbid=Xi4oM8epuqC
- Vodafone
- Australia:http://support.vodafone.com.au/articles/FAQ/Lost-or-stolen-devices
- UK:http://help.vodafone.co.uk/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&CMD=BROWSE_TOPIC&USERTYPE=1&LANGUAGE=en&COUNTRY=us&TOPIC_ID=1207&PARENT_TOPIC_ID=1205&SOURCE_FORM=TOPIC_TREE&DISPLAY=SUBTOPICARTICLES
- Germany:http://www.vodafone.de/hilfe-themen/handy-verloren-und-orten.html
- Spain:http://ayudacliente.vodafone.es/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&CMD=BROWSE_TOPIC&USERTYPE=1&LANGUAGE=es&COUNTRY=es&TOPIC_ID=51604&PARENT_TOPIC_ID=-1&SOURCE_FORM=TOPIC_TREE&DISPLAY=SUBTOPICS
- Turkey:https://yardim.vodafone.com.tr/system/selfservice.controller?CONFIGURATION=1085&PARTITION_ID=1&CMD=VIEW_ARTICLE&LANGUAGE=en&COUNTRY=tr&USERTYPE=1&ARTICLE_ID=111602
- New Zealand:http://www.vodafone.co.nz/help/mobile-phones/lost-or-stolen/
- DoCoMo:https://www.nttdocomo.co.jp/support/trouble/lost/
- O2:
- Movistar:
- Orange
- Deutsche Telekom:http://www.telekom.com/medien/bild-ton-und-infografiken/audio/5628
- Boost:http://www.boostmobile.com/support/faq/#!/lost-or-stolen-phones
- KDDI/AU:http://www.au.kddi.com/support/mobile/trouble/loss
- MetroPCS:http://www.metropcs.com/metro/support/faqTemplatePage.jsp?whichFAQ=Phones
- Three
- Hong Kong:http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&pageid=b61001&_pageLabel=P600193131219996753703&lang=chi
- UK:http://www.three.co.uk/Discover/Phones/What_to_do_if_your_phone_is_stolen
- Italy:http://www.tre.it/assistenza/servizio-clienti/procedure-documenti/furto-e-smarrimento
- KPN:http://www.kpn.com/prive/mobiel/toestel-en-abonnement/service/schade-verlies-of-diefstal/toestel-verloren/gestolen.htm
- EE:http://ee.co.uk/help/safety-and-security/security/lost-or-stolen-device
- Virgin Mobile:http://www.virginmobileusa.com/lost-or-stolen-phone-replacement
- Portugal Telecom:http://pt.kioskea.net/faq/1708-roubo-de-celular-br-telemovel-pt-o-que-fazer
- Telecom Italia:http://www.telecomitalia.it/assistenza
- Telcel:https://www.mitelcel.com/mitelcel/login
- AirTel:http://www.airtel.com/
- CricKet:http://www.mycricket.com/support/faq/what-do-i-do-if-my-phone-is-lost-stolen-or-damaged
- Telstra:http://www.telstra.com.au/abouttelstra/advice/mobile/missing/
- US Cellular:http://www.uscellular.com/services/protection/protection-claim.html
- Softbank:www.softbank.jp/mobile/support/lost
- SK Telecom:http://www.tworld.co.kr/twd/search/TotalSearch.jsp?query=%BA%D0%BD%C7%20%BD%C5%B0%ED
- Rogers Wireless:http://redboard.rogers.com/2013/what-should-i-do-if-ive-lost-my-phone-or-if-its-stolen/
如果這些連結有誤,請來信告知:support-tw@lookout.com。