Your email address registered to your Lookout account is the most secure way to identify you as the account owner.
When you create an account with Lookout, you register your email address with us. This is the primary and most secure way we have to verify you as the authentic Lookout account holder and reference your account information. If you were to call our support department there would be no way to verify your identity. Anyone could simply state your email address verbally, allowing them potential access to your account information.
Lookout goes to great lengths to ensure the security of your account and your data. By sending us a request directly from your registered Lookout account email address you are automatically identified as the account owner, and we can quickly view your account and get you the assistance you need.
Need help recalling your Lookout account registered email address?
Please search our support FAQ for answers, but if you don't see what you're looking for, you'll find links to contact our support team in each article. Thanks for using Lookout!