If you locked your phone with Lookout's remote lock feature, you will need your device in your possession in order to unlock it.
The device will have a Lookout lock screen requesting a pin code. You can find the unlock code in your Lookout account online:
- Log into your account at lookout.com
- On the page, select the locked device from the drop down list above the map
- The unlock code will be found next to directly above the Scream, Lock and Wipe options
- Enter this pin code onto the locked device in order to unlock it.
Note: For more information on Lookout's lock feature, please visit the article found here.