If you are an EE Clone Phone Fully Loaded customer who already has a Lookout Free or Premium account, you can upgrade to the EE version of Lookout Premium by following these steps
Open the Lookout app on your device
Choose the menu button then choose Account
Select "Check now" under Account Type
If your EE offer is verified as eligible, your Lookout account will be upgraded and you will receive the full Premium features. In some cases it may take a couple hours for the additional features to be enabled.
If the Account page shows that your account is Premium and the additional features are not enabled within 24 hours, please submit a help request using the Support request form at the bottom of this article.